Frequently Asked Questions
I provide a Good Faith Estimate (GFE) as required for all Massachusetts-licensed providers.
Welcome Message
It’s natural to have questions when starting therapy. I’ve gathered answers to help you feel comfortable and know what to expect.
Deciding on Therapy/Getting Started
People seek therapy for many reasons, primarily because they realize that their old coping strategies no longer work or because support systems are unavailable. You may seek to reduce stress and anxiety, navigate a life transition, see yourself in a new and more compassionate way, process painful or traumatic experiences, build stronger relationships, or find the freedom to be your authentic self without feeling like you’re walking on eggshells. In therapy, you’ll receive support, encouragement, reflection, and the space to examine yourself and your relationships deeply. You’ll also gain practical tools to help you move through these challenging periods and build the life you deserve.
Therapy may be right for you if you feel stuck, overwhelmed, or unable to manage stress as before. It can also help if you want support in navigating relationships, building self-confidence, or breaking patterns that prevent you from feeling like yourself. You don’t need to be in crisis to start therapy; curiosity, wanting to growth, or readiness for change are all good reasons to start.
Everyone encounters challenges, and while you may have managed difficulties before, seeking therapy is a brave step toward growth. Therapy equips you with strategies, helps shift unhelpful patterns, and builds confidence. It is one of the greatest self-investments you can make.
Therapy is collaborative and supportive, not just symptom management. Your identities and lived experiences are honored as sources of knowledge and wisdom. In a warm, affirming space, we’ll explore your life, reflect on your history, and relationships, reflect on social contexts, and identify patterns. Together, we’ll identify helpful and limiting patterns, develop coping strategies aligned with your values and goals, and build a healing relationship that fosters belonging and self-acceptance. I draw from psychodynamic, narrative, relational-cultural, somatic, and self compassion practices, tailoring sessions to your needs. Therapy can be short-term and focused or longer-term for deeper healing.
I have extensive experience supporting queer, transgender, and nonbinary clients. My approach to gender-affirming healthcare is trauma-informed, rooted in social justice, and liberatory practice. I developed the first integrated gender-affirming healthcare program in Central Massachusetts. Drawing from liberation psychology, intersectionality, and feminist theory, I recognize how systems and culture shape mental health. Together, we explore identity, heal from trauma, and reclaim your agency while honoring your resilience and wisdom.
Process and Experience
In our first session, I focus on getting to know you. We review how therapy works, discuss your reasons for seeking care, explore the ways you’ve been coping, talk about your hopes for the future, and, if needed, answer any questions you may have. You’ll also have space to share your story, experiences, and the values that matter most to you.
Your first session is 75 minutes to allow time for a thorough intake. Follow-up sessions are usually 50 to 60 minutes. Occasionally, a shorter 30-minute session may fit your needs. Longer sessions can also be arranged in advance if necessary.
Most clients start with weekly sessions. Over time, we may shift to bi-weekly or occasional check-ins depending on your needs.
Choose a quiet, private space where you can speak openly, and ensure you have a stable internet connection. For licensing and safety reasons, you must be physically in Massachusetts during sessions. To protect your safety and confidentiality, sessions cannot take place in a moving vehicle.
Privacy and Confidentiality
Yes. Confidentiality is a cornerstone of therapy. I will not share anything you tell me, or even the fact that you are in therapy, without your permission. However, there are exceptions when disclosure is required by law or necessary to protect you or others from harm. You may choose to authorize me to share information with others and can revoke that permission at any time.
Exceptions include:
- Risk of harm to yourself or others
- Abuse or neglect of a child, elder, or person with disabilities
- Situations required by law
Logistics
No, I am not licensed to prescribe medication.
No, currently I only provide telehealth services via SimplePractice.
I do not offer weekend appointments, but I do have evening counseling sessions available.
Yes. If you enable notifications, you’ll receive a text reminder 48 hours before your session. If you need to cancel, please use the provided cancellation link as soon as possible to avoid fees.
Please give at least 48 hours’ notice if you need to cancel. Cancellations made less than 24 hours before your session will be charged a $100 fee. Missed appointments are charged the full session fee, with exceptions for illness or family emergencies.
I am out of network with all health plans, but I can provide with a reimbursement receipt, also called a “Superbill,” if your plan includes out-of-network benefits. A superbill is a detailed receipt that lists the session code required by insurance, your diagnosis (which insurance companies require), the date of your sessions, and the amount you paid. You pay for each session upfront, then submit the superbill to your insurance company. If your plan includes out-of-network coverage, you may be reimbursed for part or all the cost. Because not all plans include these benefits, it’s best to call your insurance company first to confirm your coverage and learn how to submit claims. Superbills can also be used for reimbursement through a health savings account (HSA).
Private pay for therapy protects your privacy, as insurance companies require a mental health diagnosis that may be shared with life insurance providers, potentially leading to higher premiums or denial of coverage. By paying out of pocket, you keep your mental health information confidential. It also provides flexibility, since insurance companies often limit session types and lengths. Paying out of pocket allows care tailored to your needs without restrictions.
Practice Policies
If your last appointment was more than six weeks ago, you will be discharged from the practice unless prior arrangements have been made and documented with your therapist. Some clients arrange occasional “booster sessions” as periodic check-ins to help maintain progress.
I use SimplePractice, a HITRUST-certified electronic medical records system, to securely maintain your health records. This framework is the gold standard for healthcare data security and includes all controls required by HIPAA, PCI, NIST CSF, and ISO standards. Your treatment is confidential and will not be shared without your written consent, except when necessary to protect your safety or others’ safety.
As a licensed therapist, I am legally required to follow mandated reporting laws. This means I must break confidentiality if I suspect or learn about abuse or neglect of a child, elder, or person with disabilities, or if there is an imminent risk of serious harm to yourself or others. Outside of these situations, your privacy is fully respected.